In placing an order
with Relics it is assumed that you have read and understand the following Conditions of Sale.
All
information presented in the various Relics catalogues, in leaflets or verbally is given
in good faith. Woodwork restoration, and DIY however, are not exact sciences
and even the best product can give the wrong results if applied or fitted incorrectly. Please always read the instructions on the product label and
test products on similar spare wood or inconspicuous areas to check compatibility
and end result before working in earnest.
Since skill of
application, use and site conditions are beyond our control we can accept
no responsibility for the performance of any product arising from such use
beyond the value of the goods delivered by us. This does not affect your
statutory rights.
Our ranges
include some solvent based products that may present hazards in their use,
storage and transport. Attention should be paid to the recommendations and
health and safety information given on the product labels. Some products
are tested to BS5665 and are safe for use on toys, please ask for further
details.
Relics cannot be
held responsible for losses incurred by late/non delivery of goods for
causes deemed beyond their control.
Products found to
be faulty as a result of workmanship or materials upon proof of purchase will be replaced free of
charge or a refund given to the
value of the original purchase. All
claims for faulty goods must be notified to us within three days of
receipt. No responsibility however can be accepted if wrongful
installation is apparent.
Shortages or
damages must be advised to us within three working days from receipt of
goods. All packaging and goods must be retained by the customer for
inspection.
Goods ordered in
error will be credited, subject to their remaining in original condition.
A handling charge of 10% will be deducted.
Unwanted items
must be returned to Relics within 14 days of receipt, in original and
saleable condition.
Refunds will be
given on stock items after proof of purchase has been established and
goods are returned in original and saleable condition to the value of the
original purchase excluding postage and packing.
Relics will not
disclose customers' information to third parties.
For further information please contact
Relics by e-mail, or by
post atRelics, 35 Bridge Street, Witney, OX28 1DA United Kingdom, or by phone/fax on
+44- (0)1993-704611
